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International Voice-technical & Customer Support on 10 Dec 19

  • Bengaluru, Karnataka, India
  • December 9, 2019 9:08 am
  • Posted by: infosys.com
  • Company: infosys.com
  • Location: Bengaluru, Karnataka, India
  • Job type: Walk-in
  • Salary: Not Disclosed by Recruiter
  • Job category:

Job Description

Qualification : Any Graduate with no backlogs

Shifts : Flexible for 24/7 shifts

Experience : 0 to 3 Yrs

Description:

  • Managelargeamounts of incoming and outgoing calls
  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers’ requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Should be ok to work in 24X7 environment and night shifts.
  • Should be ready to work in a target oriented portfolio.

The candidate should carry below mentioned documents in Original:

  • Carry print out of this email along with your update resume;
  • Carry all your educational and Employment documents;
  • 2 Color Passport Size Photographs.
  • ID Proof – Pan Card, Driving License, Voters ID, and Passport. AADHAAR CARD-Mandatory

Also refer friends, if profile matches the requirement, ask them to walk-in directly to the venue, ask them to mention DS-Sneha on top of their resume!!

How to Apply

Walk-in Interview Details: Interview Date:  10-Dec-19 (Tuesday) Interview Timings: 10:30 am to 12:30 pm   Interview Venue Details: Infosys BPM Ltd #785, Ground Floor Axis Sai Jyoti 15th Cross 100 Feet Road Sarakki, 1st Phase J P Nagar Landmark - Sindhuri Convention Hall. Bangalore Contact Person: Ramya Job Location : Bangalore  

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